Terms of Use and Privacy Policy

Dear user, the Yeni Nefes LLC (hereinafter referred to as "us", "we" or "ours") undertakes to comply with the laws on confidentiality, possible data protection measures and privacy. You can enter www.yeninefes.az website ("website") without disclosing any personal information.

We have developed these Terms of Use and Privacy Policy to help you understand how we collect, use and protect your information when entering our website. We want to help you make a reasoned decision, so please read the sections below and learn how we can use your personal information.

You have to read this notification regarding the terms of use of the website

Collection of personal data

In case of any errors or misunderstandings on the online order, we will contact you and eliminate these shortcomings. Any errors or misunderstandings regarding online payment will be corrected immediately by the online payment Provider. We may collect your personal information only with your knowledge and consent, and this is usually the case when you use the services, send customer inquiries, register to receive information or other services, or answer our questions.

The personal information we may collect may include your name, telephone number, e-mail address, or any other information voluntarily collected during the survey. If you decide to give your personal information to us, we will use it for the purposes stated at the time of their collection and subject to any request you make.

By submitting your information to us, you agree to the processing of that information in accordance with these Terms of Use and Privacy Policy.

Repayment policy

You have the right to request a full refund if there is a solid evidence that no service has been provided after you ordered a tree. In this case, we undertake to investigate all the evidence you provided, and, if the evidence is confirmed, return of the amount you paid.

Information security

E-correspondence is not valid if it is not encrypted. Your letters can travel through several countries before they reach your destination - this is the nature of the World Wide Web / Intranet. The Company may not be liable for any unauthorized access to or loss of personal information, which is out its control.

We provide physical, electronic and procedural guarantees regarding the collection, storage and disclosure of personal information. Our security measures mean that we may periodically perform an identification procedure before providing you with personal information.

Privacy

We are unable to use the bank card information you provided during the order. The information in these files is confidential information that belongs to you, and our system does not have the ability to read and receive this information on the devices you enter.

As a user, when you submit your confidential information (payment card details) after sending an order, you can be sure that we fully guarantee the confidentiality of the information you specified. At the same time, it should be noted that all your confidential information (TLS) is protected in accordance with the requirements of the system. All details in this information will not be placed in any data center and will not be shared with any third party. Our Website uses a number of security systems to ensure the anonymity of your purchases and personal information. These systems include the password (s) you specified during your order, encryption of confidential information, copying in any case, blocking of dangerous operations and early warning mechanism.

Privacy support

The Company has the right to change or update these Terms of Use and Privacy Policy at any time and in accordance with the amendments in applicable data protection measures and privacy legislation.